A good word about Costco
It’s no secret that I hate Costco. I shop there because of the prices, but despise their utter lack of customer service or orientation.
So I was pleasantly stunned today when I went to the Reno Costco to purchase gift certificates. It is possible to buy $100 certificates for the Grand Sierra for $79.99, so I buzzed over to pick up $2300 worth for myself, the Bandlers and Mike Rippey.
I was looking at a bottle of Baileys when Amy offered me a $3.00 off coupon. Deciding against the Irish Cream, I asked her where the gift certs were. She walked me over and showed me, then offered to check me out so I wouldn’t have to stand in the usual long, slow Costo lines.
This is incredible: a Costco employee who actually tries to help the customer! I probably can’t convince Gail to move to Reno so we can shop here, but it’s a thought.
